The Shoppe Orleans is released from all liability resulting from any item bought or provided from store. All returns will be considered after request from customer within 15 days of receipt of order, however will not be guaranteed acceptance. Only store credit will be provided for returns that are accepted. No refunds. For NOLA Mystery Boxes all sales are Final. Shipments go out 2 times a month, please allow 2-3 weeks for our shoppers to put together your unique box. You understand the contents of each box are hand selected and may or may not be valued below or above the value paid for the box. We will attempt to use your provided interests in the selection of the items in your box but do not guarantee your interest will be used. The items in the box will be purchased from the New Orleans area however may not be made/ manufactured in the New Orleans area.